Privacy Notice

Last updated: February 2025

At luwd.me, we take your privacy seriously. This Privacy Notice explains how we collect, use, store, and protect your personal data when you use our platform. It also describes your rights under the GDPR and how to exercise them.

1. Who We Are

luwd.me is operated by QORE GAMES, a French company (SAS).

QORE GAMES
SIREN: 949 296 313
SIRET: 949 296 313 00024
9 RUE DES COLONNES, 75002 PARIS, France
VAT: FR88949296313
RCS Paris 949 296 313
Capital: 1 000,00 €

For privacy-related questions: [email protected]

2. Information We Collect

Information you provide: When you create an account, we collect your email address, username, display name, password (hashed), and optionally a profile picture. When you add links to your page, we store the titles, URLs, thumbnails, and any lock settings. If you use paid links, we collect payment-related information through our payment processor (Stripe).

Information collected automatically: We collect usage data such as page views, link clicks, device type, browser, IP address, and approximate location. We use cookies and similar technologies as described in our Cookie Notice.

Information from third parties: If you sign up with Google or Apple, we receive your email and name from them. We do not receive or store your social media passwords.

3. How We Use Your Information

We use your data to:

  • Provide, operate, and improve the platform
  • Authenticate you and manage your account
  • Process payments and subscriptions
  • Display your profile and content to visitors
  • Provide analytics (page views, link clicks) to you
  • Send transactional emails (e.g., password reset, billing)
  • Provide customer support
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Analyze usage to improve the product (aggregated, anonymized where possible)

We do not sell your personal data to third parties. We may share data with service providers (hosting, payment processing, email) who process it on our behalf under strict agreements.

4. Legal Basis (GDPR)

Under the GDPR, we process your data based on: (a) Contract – to perform our agreement with you (providing the service); (b) Legitimate interests – to improve the platform, prevent fraud, and communicate with you; (c) Consent – where we ask for it explicitly (e.g., marketing emails); (d) Legal obligation – where we must comply with the law.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within 30 days, except where we must retain it for legal, regulatory, or legitimate business purposes (e.g., fraud prevention, tax records). Aggregated or anonymized data may be retained longer.

6. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures: encryption in transit (TLS) and at rest, access controls, regular security assessments, and staff training. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Data Sharing

We may share data with: (a) Service providers – hosting (e.g., Supabase, Vercel), payment processing (Stripe), email delivery, analytics – under data processing agreements; (b) Legal authorities – when required by law or to protect our rights; (c) Business transfers – in the event of a merger or acquisition. We do not share your data with advertisers for their own marketing.

8. International Transfers

Your data is primarily processed in the EU. If we transfer data outside the EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions) as required by the GDPR.

9. Cookies and Similar Technologies

We use essential cookies (session, authentication) necessary for the service to function. We use analytics cookies to understand usage. You can manage cookies in your browser settings. See our Cookie Notice for details.

10. Your Rights (GDPR)

You have the right to: (a) Access – obtain a copy of your data; (b) Rectification – correct inaccurate data; (c) Erasure – request deletion ("right to be forgotten"); (d) Restriction – limit processing in certain cases; (e) Portability – receive your data in a structured format; (f) Object – object to processing based on legitimate interests; (g) Withdraw consent – where processing is based on consent; (h) Lodge a complaint – with a supervisory authority (e.g., CNIL in France).

To exercise these rights, contact [email protected]. We will respond within one month. You can also delete your account from your settings.

11. Visitors to Your Profile

When visitors view your profile, we may collect limited data (e.g., IP, page views) for analytics and security. If you use features that collect visitor data (e.g., contact forms, subscriptions), you are responsible for complying with applicable privacy laws and having your own privacy notice for those visitors. We act as a data processor for such data; our Data Processing Addendum (if applicable) sets out the terms.

12. Children

Our service is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us and we will delete it.

13. Changes

We may update this Privacy Notice from time to time. We will notify you of material changes by email or through the platform. The "Last updated" date at the top indicates when this notice was last revised.

14. Contact

Data Protection: [email protected]
QORE GAMES, 9 RUE DES COLONNES, 75002 PARIS, France

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